Formerly a professional in the hospitality industry, Tricia Batliwalla founded Light Side Up as a way to guide others toward self-awareness and a better life outlook through hypnosis. Her journey has led her to seven countries throughout North America, Europe, and Asia, and toward an accreditation from the National Guild of Hypnotists Canada. She draws from all this experience each day in her office, where she eases clients into her process with a private consultation and, if needed, games of telepathic patty-cake. As she works with clients to reveal their needs, she may complement hypnosis with other therapies. In each session, she lulls clients into a deep state of relaxation and plants suggestions aimed at helping them overcome the root of issues such as addictions, hidden phobias, and damaged relationships.